Hi there,
First of all, thank you for your honest feedback.
I'm absolutely sure we can help you to fix the issue.
As far I can understand from your message, you are not able to integrate Freshchat into your Bubble app.
Here are the instructions:
1. Freshchat account: Go to Admin - Account Settings - Integration Settings and copy your Token (from the Web Messenger section)
2. Bubble Editor: Install the plugin. On the plugins page insert your Freshchat API KEY from the step 1.
That's all! Now Freshchat should be integrated into your app!
As an example, here is our Demo app (Editor mode):
https://bubble.io/page?name=index&id=chat-freshchat&tab=tabs-5
Please do not hesitate to contact us for any further questions: bubble@digital-bird.com (plugin author)