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What happens to credits when an Agency seat is removed after an invoice has been issued in Bubble?

Sofia Maconi avatar
Written by Sofia Maconi
Updated over a week ago

Understanding Credit Handling in Bubble After Seat Removal

When a seat is removed in the Bubble platform after an invoice has been generated, credits for the unused time of the removed seat are handled automatically. Here’s a step-by-step breakdown of the process to address common questions:

1. Removing a Seat After Invoice Issuance

If you remove a seat after an invoice has been issued, the current invoice remains unaffected, as invoices in Bubble cannot be modified once they are generated. The following occurs:

  • Prorated Credits: Credits for the unused time of the removed seat are issued automatically. These are calculated based on the remaining subscription period after the seat removal.

2. Timing of Credit Issuance and Application

Once you settle the original invoice, the prorated credits are applied to your upcoming invoices. It’s important to note:

  • No Immediate Adjustments: The credits do not appear as an account balance or as changes to the settled invoice. Instead, they will be automatically included in your next billing cycle. This ensures accurate credit application without further action required from you.

3. Automation of Credit Application

The Bubble system automates the credit process, so you don’t need to manually request or manage these adjustments:

  • After paying the invoice for the removed seat, expect the unused credits to be automatically applied to subsequent invoices for your account.

  • This automated process minimizes user effort and errors, guaranteeing seamless credit usage. You don’t need to take any additional steps to ensure that your credits are utilized.

Key Benefits of Bubble’s Credit System

  • Transparency: Credits are calculated and issued automatically for unused time after invoice settlement.

  • Convenience: The fully automated credit application to future invoices means no manual follow-ups are required.

  • Efficiency: Your next billing cycle will automatically reflect these credits as a deduction.

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