Find answers to your billing-related questions in this section. Learn about subscription plans, payment methods, invoicing, and how to manage your billing information. Get quick solutions to common billing inquiries to ensure a smooth experience.
If I purchase an app plan, is that plan tied only to that app or is it transferable to another app?
How do I resubscribe to a paid plan on one of my apps?
How much does it cost to build prototypes on Bubble?
When do I need to update my app to a workload-based plan?
How much will my project cost?
How can I remove a payment method from my account?
How much do app plans cost?
What happens if I upgrade my plan while on a free trial?
Do unused workload units carry over to the next month?
How can I subscribe to a Bubble app workload tier?
Will I get notified before I’m charged for workload overages?
What are the add-ons I can purchase separately from what comes in the plans?
How can I disable overages on my app?
Does the SOC 2 Type II report apply to all Bubble plans?
What is workload?
Can I cap the amount of workload my app uses?
What are my options if I need more workload?
How much workload will I need?
What are workload tiers?
What plan is required to deploy an app to live?
Do you have any plans for classrooms/educational institutions?
Can I add a collaborator to my app?
Do you offer a free trial for any paid app plans?
What is capacity?
Do I need a plan for each app?
How do I change my app’s plan?
Are there any coupons or discounts available?
How do application plans work?
How do I upgrade my app plan from Free to one of Bubble's paid plans?
What is Bubble’s refund policy?
Who can I talk to if I have a question about my billing?
How can I see all of my invoices?
How can I apply my coupon code?
How can I cancel my plan?
How do I use my Bubble credits?
Why is my payment not going through?
Can you retry my failed invoice payment?
How do I change the paying user of my subscription?
What can Bubble credits be used for?
I do not recognize a charge from Bubble -
what should I do?
When is Sales Tax charged on my invoices?
Can I pay use multiple cards to pay for different apps on my account?
What happens if I upgrade my app plan or workload tier while my subscription is active?
When is workload calculated for the month?
Where can I see my Agency plan invoice?
Where can I see my credit balance?
Why didn't my credits apply to my purchase?
Why do I need to set up 3DS secure to make payments on Bubble?
As a user in India, why won't payments for my monthly subscription go through?
What happens when my free trial ends?
How can I update the information that appears on my invoices?
I have perk credits on my account - why was I charged for upgrading from a free trial to a higher tier plan?
Will I be charged for the full month's workload usage if I switch from a Legacy plan to a WU-based plan partway through the month?
Why do I see a $1 charge for starting a free trial?
Why didn't my workload units reset after I paid for my monthly subscription?
How can I add a tax ID to my invoices?
How is an app subscription billed when the app has additional charges for workload overages?
What happens if I downgrade my app plan or workload tier while my subscription is active?