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As a user in India, why won't payments for my monthly subscription go through?
As a user in India, why won't payments for my monthly subscription go through?
Updated over 10 months ago

For more context, the Reserve Bank of India’s directive requires banks, institutions, and payment gateways to obtain additional approval for auto-renewables transactions worth over a certain dollar amount for credit and debit transactions.

To resolve this, we recommend going through the subscribe flow again, as you may see a pop-up that indicates an additional step is needed to validate your payment. If you click “Continue”, it will route you to the appropriate page to process your payment. If you are accepting a free trial offer in the editor, this process should work, though offers that are available on Bubble.io likely won't work.

We have also heard from other Indian users that they have been able to successfully pay for subscriptions, plugins, and templates using Forex cards.

If you continue to encounter difficulty with your subscription payments, please reach out to our Support team.

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