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Why do I get an error message when I try to transfer an app to an account that has credits?
Why do I get an error message when I try to transfer an app to an account that has credits?
Updated over 7 months ago

At this time, we are unable transfer applications with paid subscriptions to accounts with active credit balances due to the terms of service and stipulations associated with each credit offering.

However, our team may be able to facilitate the transfer on an exception basis, or we can offer to wipe the credit balance on the destination account so that you're able to transfer the app successfully. If you would like to proceed with either of these options, please reach out Support team through the AI chatbot by clicking the "Talk to a person 👤" option.

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