Please note that workload usage is counted from the first day of the month to the last day of the month. When switching to a new Workload-based plan from a Legacy plan, you will be charged for all previous Workload Unit (WU) usage for the current calendar month by default.

To discuss your options to avoid being charged for usage prior to switching off of the legacy plan, you may reach out to our Support team through the AI chatbot by clicking the "Talk to a person 👤" option.