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How do I troubleshoot and resolve JSON-related errors in Bubble?

Sofia Maconi avatar
Written by Sofia Maconi
Updated over a week ago

How do I troubleshoot and resolve JSON-related errors in Bubble?

JSON (JavaScript Object Notation) is widely used for API communication, including within Bubble. Incorrectly formatted JSON or misconfigured API setups can lead to common errors, such as "We could not parse the JSON body of your request." This guide identifies the causes of such errors and provides strategies to resolve them.

Common Causes of JSON Errors in Bubble

  1. Invalid JSON Format: - Missing quotes, extra commas, or structural issues in JSON. - Escape characters () or newline characters improperly added.

  2. Incorrect Content-Type Header: - Setting the Content-Type header to a value other than application/json. This causes the JSON body to be misinterpreted.

  3. Dynamic Value Handling in Bubble: - Incorrectly formatted dynamic expressions in API requests, such as manually added quotation marks leading to double quoting of values.

  4. Integration-Specific Issues: - Issues may occur when connecting Bubble with external platforms like Make (formerly Integromat) if dynamic fields aren't formatted correctly.- Dynamic values should be formatted as JSON-safe and manually added quotations should be avoided to prevent double encoding issues.

Step-by-Step Troubleshooting Guide

1. Validate Your JSON Format

Use online JSON validation tools like JSONLint to ensure your payload is correctly formatted. Look for:

  • Proper use of quotation marks and commas.

  • Absence of escape characters or misplaced newline characters.

Example JSON Structure

{ "model": "gpt-4o-mini", "messages": [ {"role": "system", "content": "You are a helpful assistant."}, {"role": "user", "content": "Explain JSON troubleshooting."} ] } Ensure appropriate key-value structures without placeholders or trailing commas.

2. Verify Content-Type Headers

Ensure the Content-Type header matches the payload format:

  • For JSON payloads, set Content-Type to application/json.

  • For certain endpoints requiring plain text, use text/plain.

  • Check your settings in Bubble's API Connector or other integration tools.

3. Handle Dynamic Fields in Bubble API Expressions

When incorporating dynamic fields into JSON payloads:

  • Use the “formatted as JSON-safe” option to prevent double quoting or formatting errors.

  • For lists, ensure Bubble generates a valid JSON array (e.g., ["item1", "item2"]). Example for Make:

  • Avoid redundant encoding by using “formatted as JSON-safe” only once for dynamic values, and do not add manual quotation marks since Bubble wraps JSON-safe content with quotes.

   { "words": <This Group's Generated Words:formatted as text> }
  • Use separators and appropriate text formatting to output well-structured arrays.

  • Example of correctly output JSON:

   { "words": ["apple", "banana", "carrot"] }

4. Test Your API Calls

Tools like Postman can help validate API requests before using them in Bubble. Simulate your request and ensure the response matches expectations.

  • To troubleshoot discrepancies between Postman and Bubble, compare the cURL command exported from Postman with Bubble’s configuration. Look for mismatches in headers, JSON structure, or content types.

5. Eliminate Structural Errors in JSON Body

  • Pay close attention to dynamic values like keys and roles in JSON structures (e.g., tool calls for an assistant role).

  • Fix formatting to match JSON standards before sending the request.

Diagnosing and Resolving CORS Issues

Cross-Origin Resource Sharing (CORS) policies can block Bubble API requests. For errors like 500 Internal Server Error or "Unexpected end of JSON input":

How to Diagnose

  • Check the browser’s developer tools during the API call for CORS-related issues.

  • In Postman, switch to a browser-based agent; if the issue replicates, it’s likely a CORS restriction.

How to Fix

  • Update the API server’s CORS policy to permit requests.

  • Ensure request URLs match the expected origin and routing conventions (e.g., missing "www").- Avoid using placeholders (e.g., <messages>) in your JSON body, and ensure there are no stray trailing commas.

Tips for Preventing JSON Errors

  1. Use JSON Validators: Before sending JSON payloads, validate them using tools.

  2. Document Header Requirements: Check API documentation for required content types.

  3. Review Dynamic Field Configurations: Ensure Bubble expressions generate valid JSON.

Summary

JSON errors in Bubble can be resolved by ensuring proper formatting, verifying headers, and configuring dynamic fields correctly. Using the steps outlined above, along with tools like JSON validators and Postman, can help diagnose and fix issues effectively. For persistent issues, share a sample JSON snippet and any error messages received for further analysis. For more troubleshooting tips, see the JSON Validator Guide.

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