All CollectionsTroubleshootingTroubleshootingRunning into something unexpected? Find fixes for common errors, API problems, and unexpected behavior in your app.By Sofia and 2 others3 authors·163 articlesArticlesHow can I troubleshoot the Bubble error message: 'Sorry, we ran into a temporary bug and can't complete your request'?Why do my searches return incorrect results after deleting Things?Why does my Zapier trigger data not match my live Zap data?Why aren't my API Connector Shared Parameters being added to my calls?Why do non-English characters in file names appear as symbols in the File Uploader?Why won't my BBCode [video] tag display YouTube or Vimeo videos in a Text element?Why does my background style transition animation play on page load?Why doesn't the Issue Checker flag references to non-existent option sets?Why do ellipses on text elements behave unexpectedly?Why does the Dropdown element appear twice on Firefox for Android?What are the known limitations of the Box plugin?What are the known limitations of SelectPDF in Bubble?What are the known limitations of CSV and data import/export?Why aren't my App Data search results showing all relevant records?What are the known limitations of the Rich Text Editor?What are the known limitations of the dropdown element?Why does "This Page" return null in a scheduled custom event?What are the known limitations of the Stripe v2 plugin?Why doesn't fixed height work for Text elements in my native mobile app?Why does my Data API return records from a deleted custom type?Why isn't my new workflow showing up in the editor?Why aren't my raw data edits saving in the backend workflow editor?Why does Safari prompt to autofill inputs in the Bubble editor?Why can I still scroll the page behind an open popup on iOS Safari?Why does a horizontally-centered element with margins flicker or jump on page load?Why do data type names appear differently in the Plugin API than in the editor?Why does the PayPal checkout pop-up appear cut off when using the Braintree plugin?Why does right-to-left text revert to left-to-right after a condition changes?Why are large numbers rounded when I parse JSON in the API Connector?Why doesn't my app display correctly in Instagram or Facebook's in-app browser?Why does the same workflow sometimes use different amounts of Workload Units?Why does "Push to sub-apps" appear to be stuck or still copying?Why does Bubble's Twitter plugin return an API access error when trying to authenticate?Why do workflows fail when my Bubble app runs inside an iframe on Safari?Why doesn't the decimal input work with a Japanese or Chinese keyboard on iOS?Why doesn't clicking a masked input field trigger my group's click workflow?Why can't I change my dropdown's placeholder text conditionally on Firefox?Why does my app show a password prompt when loading a page with conditional images?Why am I seeing a warning that my Bubble banner has been removed or altered?Why does the font_face property include a ":::custom" suffix for custom fonts in my plugin?Why is the issue checker slow to run on my app?Why is my drag/drop group's position reset to (0,0) on first preview after an edit?Why does my app return the wrong city or address for some international locations?Why does the Rich Text Editor automatically add a new line based on text alignment?Why does my app still prompt for permissions when a workflow condition isn't met?Why does Bubble round numbers with more than 15 digits?Why do decimal calculations produce unexpected rounding results in my app?Why is my editor slow after merging branches?Why do some workflow steps run out of order?Why does my index page slug appear as /index/slug instead of just /slug?Why am I getting an error connecting to Pinterest using Bubble's plugin?Why doesn't Apple Pay appear during checkout for one-time payments via the Stripe plugin?Why does my navigation workflow run more than once when a button is clicked quickly?Why is my image file larger after Bubble processes it with Imgix?Why does my parallax background image disappear when refreshing in incognito mode?Why doesn't the Animate action work on a dropdown element?Why does an input's placeholder disappear when I hover over it?Why does the Date/Time Picker's "Today" button show the wrong day after midnight?Why does Bubble only send the last value when I have duplicate keys in a Form-data API call?How can I revert my Bubble app to the default Bubble subdomain after using a custom domain?Why am I getting a SendGrid sender identity error when sending emails from a different domain?How to resolve common issues with the Date/TimePicker in Bubble?CollectionsDebugging tools3 articles·The tools Bubble gives you to test, inspect, and diagnose issues — including the debugger, server logs, and safe mode.API & Integrations14 articles·Fixes for common errors when connecting to external services — 401s, API Connector issues, JSON problems, SQL errors, and more.Domain & DNS3 articles·Troubleshoot custom domain setup, DNS propagation, subdomain errors, and provider-specific configuration.Editor & Performance issues5 articles·Resolve slow editor performance, undo/redo behavior, issue checker problems, and browser memory issues.Native Mobile6 articles·Fix build failures, app store rejections, plugin compatibility problems, and debugging on native mobile.Data14 articles·Resolve problems with data not displaying, privacy rule conflicts, bulk operations, and database entry limits.Plugins4 articles·Troubleshoot plugin errors, deprecated plugins, and behavior from specific plugins like Stripe and Toolbox.Workflows & Logic11 articles·Covers issues with workflow behavior, action sequencing, custom states, conditionals, and the debugger. Use this when workflows aren't running as expected, actions are being skipped, conditions aren't evaluating correctly, or you're troubleshooting logic errors in your app.UI & Elements34 articles·Covers visual rendering, element layout, input behavior, fonts, repeating groups, and styling issues. Use this for questions about why elements look or behave unexpectedly — in the editor or in run-mode.Email & SendGrid7 articles·Covers the built-in Send Email action, password reset emails, and SendGrid setup and deliverability. Use this for questions about emails not sending, not arriving, or SendGrid configuration and verification errors.
