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Selling on the Marketplace: FAQ

Troubleshooting common seller-side issues — including templates not visible on the Marketplace and errors when publishing a plugin.

Written by Sofia Maconi

Why is my template no longer visible on the Marketplace?

As of February 7, 2024, templates built on the old responsive engine (pre-2022) are no longer listed. To get your template re-listed, update it to the new responsive engine, check the "Fully responsive template" box on your template details page, and resubmit for review.

Why am I getting an error when publishing my plugin?

Publishing errors are usually caused by obfuscation or minification issues. Work through these steps:

Step 1: disable obfuscation

  1. Open the Publish tab in the plugin editor.

  2. Uncheck Obfuscate client-facing code.

  3. Try publishing again. If this fixes it, obfuscation was the problem.

Step 2: disable minification (if the error persists)

  1. Open your plugin editor in a new tab.

  2. Right-click the page and select Inspect (or Inspect Element).

  3. Go to the Console tab.

  4. Enter: window.do_not_minify_plugin = true

  5. Press Enter, then try publishing again.

If you're still seeing errors, double-check that your demo link and other submission details are complete and correct.

How often do plugin ratings and install counts update?

A plugin's average rating and install count update approximately twice a day — not in real time.

Does Bubble remove user reviews on plugins or templates?

No — to keep the Marketplace fair and honest, we don't remove user reviews on plugins or templates. As a marketplace contributor, you can respond to all reviews on your products.

Can plugins or templates be sold outside of the Bubble Marketplace?

No — both plugins and templates may only be sold through the Bubble Marketplace.

Bubble’s Terms of Service state: Sellers may only offer User Components on the Bubble Marketplace. Sellers may promote User Components on their own or third party sites, but any “purchase” link or the equivalent must direct the user to the Bubble Marketplace (and not via a frame or pop-up but via a re-direct).

If you believe a seller is in violation of Bubble’s Terms of Service, contact our Support team.

How can I switch my free plugin to paid?

You’ll need to create a new paid version rather than converting the existing one:

  1. Create a new copy of the plugin with your desired changes and publish it as a paid version on the Marketplace.

  2. Once the paid version is live, hide the original free plugin from the Marketplace.

Existing users who installed the free version can still use it, but it won’t be available for new downloads. Switching also resets some metrics for the new plugin:

  • Installs: the install count resets to zero for ranking and statistical purposes.

  • Reviews and comments: all reviews and comments are removed.

How do I transfer plugin ownership?

Plugin settings page showing the transfer options
  1. Open your plugin editor in Bubble.

  2. Go to the Settings tab.

  3. Scroll down to Other plugin editors.

  4. Enter the email address of the user you want to transfer to. They must have a Bubble account.

  5. Click the Transfer button.

  6. A confirmation popup will appear. Note: you’ll lose access to the plugin and any future sales credits will go to the new owner.

    Plugin transfer confirmation popup
  7. Click Confirm to complete the transfer.

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