Thank you for your purchase and feedback. I would love to hear more about what you find disappointing with the template that it received a 3 out of 5. My hope with such feedback is to improve the templates, so having more than the single issue would help greatly. The issue you are having is associated with your subscription type. Bubble recently announced changes to their free plan which limits the number of entries in the database to 200...as all the location information is stored in the database as described in the extensive documentation provided with the template, amounts to more than 40,000 cities and towns across the USA, Bubble should have notified you upon creation of your application using the template that you would need to upgrade to a paid subscription. This is all a recent change, and I personally have not experienced from a user perspective what that notification would be like, so unsure if it would be easy to miss, but if you upgrade to a paid plan it should let you have access to the 40,000 plus entries associated with locations across the USA. Since the template was created to be a fully functioning application that limits the costs associated with location based searching, it is assumed that most users would be launching a business with it and due to Bubble policy, applications on the Free plan are not able to launch live, that any purchaser of the template would be upgrading to a paid plan to launch their application live and get access to all the location data. If after upgrading your account you still do not have the data in your database, contact me and I can set up an API call (again you will need to upgrade from free to paid account) to get the data into your database again. In the future, if you have questions about functionality, or a presumed lack thereof, it would be easiest to reach me using the contact details provided in the template documentation, on the template public page or reaching out to Bubble support who would provide you my contact details so I could answer any questions. Hopefully this helps to understand the issue, and please do let me know the other aspects of the template that cause it to be a 3 out of 5 in your opinion as I can't imagine only this single issue would be the only reason, and knowing how I can improve the templates will help tremendously. Cheers Matt

Thank you for your answer but we have been on a paid subscription from the start, the problem is still there, I wonder how to access this database in case we need to change country for example and I also wonder how to solve this problem? Thank you @boston85719

Hi...I sent you an email to the email Bubble provided as connected to your account to provide support in through the appropriate communication channel. If you do not receive it, please email me using the contact information provided on the template page and documentation. I also contacted Bubble Support to find out what the issue may be and this is the response from Bubble... "Thanks your reaching out! When a template has data records present in the database and a user applies this template to an app, the data records's from the template's database are also copied over to the user's app, regardless of what plan the app is subscribed to. We have recently been experiencing a bug with some templates that are not passing over their database records when the template is applied, resulting in many of these templates breaking and not being functional. I believe this may explain the behavior the user you were communicating with was encountering. If so, please urger the user to submit a Bug Report in order for our team to be able to efficiently investigate the behavior. I hope this response provided some clarity around how Bubble handles template's with database records. Do have a great day!" If you are unsure of how to submit a Bug Report please contact Bubble support at [email protected] and they should be able to assist you, or you can reply to my email or send me an email and I can provide you a link to the Bubble Bug Report Page... https://bubble.io/bug_report But, please do let me know what other issues there may be for the low review score, as I really want to ensure all those who purchase my templates are fully satisfied, and getting that constructive criticism will help me improve.